At Shopmore.pk, we strive to provide a seamless and reliable shopping experience to our customers. We understand the importance of efficient shipping and timely delivery of products. Please read the following Shipping Policy to understand how we handle shipping and delivery within Pakistan.
- Shipping Locations: We offer shipping services to all major cities and towns across Pakistan. However, in some cases, delivery to remote areas may be limited or subject to additional charges. You can check the availability of shipping to your specific location by entering your address during the checkout process.
- Shipping Methods: We partner with reputable courier services to ensure the reliable and secure shipping of your orders. The choice of the courier service may vary depending on the destination, package size, and weight. We strive to select the most appropriate shipping method to ensure timely delivery and safe handling of your products.
- Shipping Charges: Shipping charges are calculated based on the weight and dimensions of the products in your order, as well as the delivery location. The exact shipping charges will be displayed during the checkout process, allowing you to review and confirm before completing your purchase. We occasionally offer free shipping promotions, which will be clearly communicated on our website.
- Order Processing Time: Once you have successfully placed an order on Shopmore.pk, our team will process it within 1-2 business days. During busy seasons or promotional periods, order processing may take slightly longer. You will receive an email notification once your order has been shipped, along with tracking details to monitor its progress.
- Estimated Delivery Time: The estimated delivery time depends on various factors, including the shipping method, destination, and any unforeseen circumstances. Typically, you can expect your order to be delivered within 3-7 business days after it has been shipped. Please note that delivery to remote areas may take slightly longer.
- Tracking Your Order: We provide a tracking facility for all orders shipped from Shopmore.pk. Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment on the courier service’s website or by contacting their customer support.
- Delivery Attempts: The courier service will make multiple delivery attempts if the recipient is unavailable at the provided address. If you are unable to receive the package personally, you can authorize someone else to accept it on your behalf. Please ensure that the authorized person possesses a valid ID and is willing to sign for the delivery.
- Damaged or Lost Packages: Shopmore.pk takes utmost care in packaging and handling your orders to ensure they arrive in excellent condition. In the rare event that you receive a damaged package, please contact our customer support immediately. Similarly, if your package is lost during transit, we will work with the courier service to resolve the issue and provide a suitable solution.
- Order Cancellation and Modifications: Once an order has been successfully placed, cancellations or modifications may be requested within 24 hours. Please contact our customer support team at the earliest to make any changes to your order. After 24 hours, we cannot guarantee that modifications or cancellations can be accommodated.
We hope this Shipping Policy provides you with a clear understanding of how we handle shipping and delivery at Shopmore.pk. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team, who will be more than happy to assist you. Happy shopping!